Chi Consulting
Services LLC
Together Transforming Government
What we offer
We provide hands-on support for all aspects of public service delivery, including:
Strategic Support:
We understand that a successful project begins with a solid strategy. We work with our clients to define clear, achievable project goals and develop pragmatic roadmaps to reach them. We also assist in developing budgets that align with project objectives and resources, and designing operating models that ensure efficient and effective service delivery. Our strategic support is tailored to each client’s specific needs, ensuring a solid foundation for every project.
Program Implementation:
Once a strategy is in place, we provide hands-on support to ensure successful program implementation. This includes ongoing project management to keep initiatives on track and on schedule, as well as problem-solving support to resolve critical roadblocks that may arise. We understand that the path to success is rarely a straight line, and we’re committed to helping our clients navigate the twists and turns along the way.
User and Stakeholder Engagement:
Our key belief is that services should meet that every aspect of service delivery can benefit from being designed around the needs of the people it serves. We help clients gather meaningful feedback from diverse communities and stakeholders through a variety of means. We also provide training and change management support for end-users, ensuring that they are equipped to access services, where and when they need them.
Partnership-Building:
We believe in the power of collaboration to achieve shared goals. We work with our clients to develop opportunities for partnership, identify and onboard potential partners and vendors, and coordinate projects across partners. By fostering strong partnerships, services can be made more usable, accessible and efficient for the communities that need them.
About Us
Welcome to Chi Consulting Services, where we are dedicated to transforming government services to best meet the needs of the communities they support. Our mission is driven by a commitment to making government programs more accessible and effective for all.
Our founder, Jesal, brings a decade of experience in consulting across McKinsey and Bain, leading projects for government clients, F100 firms and social sector organizations. Her expertise lies in combining strategy, technology, and user experience to solve complex challenges related to government service delivery.
Our Mission
At Chi Consulting Services, we believe that government services should be accessible, effective, and centered around the needs of the people they serve. This belief drives everything we do and is at the heart of our commitment to our clients.
We understand that each organization faces unique challenges and has unique goals. That’s why we take a tailored approach to each project, working closely with our clients to understand their specific needs and objectives. We then use this understanding to develop practical, human-centered solutions that address these needs and achieve these objectives.
But our mission goes beyond simply providing solutions. We are committed to helping our clients navigate the complexities of service delivery, from defining project goals and developing budgets to managing change and engaging with users and stakeholders. We provide hands-on support every step of the way, ensuring that our clients can focus on what matters most – serving their communities.
Reach out to us today!